Birketts scoops innovation in knowledge management award at The Lawyer Business Leadership Awards 2015
Leading East of England law firm, Birketts, has been named as the ‘innovation in knowledge management award’ winners at The Lawyer Business Leadership Awards (22 September 2015) which recognise and celebrate excellence in legal services across the entire legal market.
Tom Wagstaff, director of knowledge management and innovation, commented: “We are thrilled to win this award which recognises the advancement that the firm has made in enhancing how we access valuable knowledge and information and how we deliver legal advice to our clients. Continued innovation is a major challenge for law firms and it’s a fantastic endorsement for the team. The creation of this knowledge management system gives lawyers across Birketts’ four offices a one stop shop for team wide know-how; marketing materials; learning tools; and compliance guidance. This was a complicated project. However, because we built the software ourselves, we knew it would deliver exactly what we required. We are now seeing real benefits for our clients, staff and client service approach.”
He continued: “The development of this particular system stands as just one example of the firm’s continued focus on technology-driven solutions. Our ongoing strategy around the selective investment in software tools for our lawyers enables us to deliver our advice and services with even greater speed, agility, accuracy and efficiency. We are seeing a real growth in both the size and complexity of our advisory and transactional work. Our technology platform gives us the ability to scale our capabilities while maintaining the quality of service to our clients.”
Jonathan Agar, chief executive officer for Birketts, added:"We’re delighted to receive this accolade. It is testament to the commitment and dedication to a huge team of people, led by Tom Wagstaff, who are always prepared to go that extra mile for our clients. Birketts is characterised by its client-centred approach and this recognition is well deserved. We’ve built a strong reputation for providing London-quality legal services, at a regional price and our aim is to continue to invest in and improve our services, putting clients centre stage.”