CCTV can most obviously help protect from theft but it can also help create a safer working environment, ensure that health and safety guidelines are adhered to, help identify faults with equipment, and ensure employees and drivers are working as they should be. CCTV on large goods vehicles and passenger service vehicles can also be used to assist with law enforcement and insurance claims in the event of accidents or incidents as well as enhancing record keeping.
Whilst there can be real benefits to using CCTV it can have drawbacks that users should be aware of. New technology has made it easier than ever to set up camera surveillance, but the rules around data protection and human rights are much more complex. All business owners using CCTV should carefully consider the purpose for which they are using it in order to ascertain what rules they must comply with. CCTV engages data protection laws so these need to be considered carefully, particularly in light of GDPR which increases potential penalties for breaches. The Human Rights Act 1998 (HRA) also applies; it gives the right to family and private life. If you are using CCTV, consider other people’s rights under the Act as well as your own.
For example, people must be made aware that they are in an area where CCTV is in use and the best way to do this is to use signage but more detailed consideration may be needed such as whether a data protection impact assessment (DPIA) is required or whether the Information Commissioner (ICO) needs to be notified.
Used in the correct manner CCTV undoubtedly can prove invaluable in helping a business to run better and ensure the health and safety of customers, employees and ultimately the business.
- Be transparent about the use of CCTV and for what purpose.
- Display signs –which are clearly visible and readable.
- Only use the data for the purpose it was collected for.
- Be aware of your duties under the GDPR, DPA and HRA.
The content of this article is for general information only. For further information regarding any of these topics, please contact Julie Gowland.
This article is from the June 2018 issue of Deliver, our newsletter for those working within the road transport and logistics sector. To download the latest issue, please visit the newsletter section of our website. Law covered as at June 2018.
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