Responsible Business

We are passionately committed to evolving our Responsible Business programme, driving meaningful progress, embracing innovation, and creating lasting impact for our people, our clients, and the communities we serve.

In 2022, we embarked on a transformative journey, moving from a traditional CSR approach to a bold, future-focused Responsible Business strategy. With the support of a leading sustainability consultancy, we set out to redefine our purpose and sharpen our impact.

Our first step was to listen to our people, our clients, and the world around us. Through a comprehensive double materiality assessment, we explored the intersection of what matters most to our stakeholders and where we, as a firm, can make the greatest difference. Guided by global ESG standards and sector insights, we identified 17 key topics and engaged over 350 voices across our business and client base to shape our priorities.

This collaborative effort led to a clear and compelling focus: six ESG themes that reflect both our values and our potential for impact, carbon emissions and clean energy, climate change, equity, diversity and inclusion, health and wellness, sustainable supply chain, and social impact.

We brought these themes to life through a four-pillar strategic framework: Environmental, Social, Governance, and CSR. This framework is more than a structure; it’s a commitment. It reflects the issues our stakeholders care deeply about, aligns with our commercial risks and opportunities, and ensures we meet the highest standards of transparency and accountability.

Each pillar is underpinned by meaningful KPIs and ambitious targets, empowering us to track progress and drive continuous improvement. Our Responsible Business strategy is not just about doing better; it’s about leading with purpose, creating lasting value, and shaping a more sustainable future for all.